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Help Center | TendoPay
FAQ
Find all the answers you need in one place
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- Getting Started
- Application
- Fees & Payments
- Shopping
- Returns & Cancellations
- Security
Getting Started
What is TendoPay? 
How can I start using TendoPay?
How do I know if I’m approved?
I signed up with my employer
I signed up as an individual
How do I use TendoPay?
When can I make my first purchase with TendoPay?
Application
What are the requirements to open a TendoPay account?
What are the accepted government IDs?
What are the accepted proof of income?
How long does it take to get approved?
Fees & Payments
What are the fees associated with using TendoPay?
Do I need a bank account or credit history?
Will TendoPay send me a repayment reminder?
What will happen if I do not repay my installment?
I signed up with my employer
I signed up as an individual
How can I repay my installments?
I signed up with my employer
I signed up as an individual
Shopping
Where can I shop with TendoPay?
What is the limit for purchases with TendoPay?
Is TendoPay available in all cities in the Philippines?
Returns & Cancellations
How do I return and get a refund for my purchase?
Security
How do I delete my account?
Is my personal information secure with TendoPay?