Help Center | TendoPay

Getting Started

What is TendoPay?

How can I start using TendoPay?

How do I know if I’m approved?

How do I use TendoPay?

When can I make my first purchase with TendoPay?

What are the requirements to open a TendoPay account?

What are the accepted government IDs?

What are the accepted proof of income?

How long does it take to get approved?

What are the fees associated with using TendoPay?

Do I need a bank account or credit history?

Will TendoPay send me a repayment reminder?

What will happen if I do not repay my installment?

How can I repay my installments?

I signed up with my employer

I signed up as an individual

Where can I shop with TendoPay?

What is the limit for purchases with TendoPay?

Is TendoPay available in all cities in the Philippines?

How do I return and get a refund for my purchase?

How do I delete my account?

Is my personal information secure with TendoPay?