Help Center - TendoPay

TendoPay is an installment plan solution that gives you the convenience to buy now and pay later for your online purchases in 2 to 12 months installments.

What is TendoPay?

TendoPay gives you the convenience to buy now and pay later for all your online purchases. Shop on all your favorite merchants like Lazada, Zalora, and hundreds more!

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Do I need a bank account or credit history?

You don't need a bank account or credit history to use TendoPay.

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Where can I shop with TendoPay?

You can find a list of partner merchants here. We’re constantly growing our community to make your online purchases more convenient.

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Topics

Getting Started

• What is TendoPay?
• How can I start using TendoPay?
• How do I know if I’m approved?
• How do I use TendoPay?
• When can I make my first purchase with TendoPay?

Application

• What are the requirements to open a TendoPay account?
• What are the accepted government IDs?
• What are the accepted proof of income?
• How long does it take to get approved?

Fees & Payments

• What are the fees associated with using TendoPay?
• How can I repay my installments?
• Do I need a bank account or credit history?
• Will TendoPay send me a repayment reminder?
• What will happen if I do not repay my installment?

Shopping

• Where can I shop with TendoPay?
• What is the limit for purchases with TendoPay?
• Is TendoPay available in all cities in the Philippines?

Returns & Cancellations

• How do I return and get a refund for my purchase?
• How do I cancel my application?

Security

• Is my personal information secure with TendoPay?

Getting Started

• What is TendoPay?
• How can I start using TendoPay?
• How do I know if I’m approved?
• How do I use TendoPay?
• When can I make my first purchase with TendoPay?

Application

• What are the requirements to open a TendoPay account?
• What are the accepted government IDs?
• What are the accepted proof of income?
• How long does it take to get approved?

Fees & Payments

• What are the fees associated with using TendoPay?
• How can I repay my installments?
• Do I need a bank account or credit history?
• Will TendoPay send me a repayment reminder?
• What will happen if I do not repay my installment?

Shopping

• Where can I shop with TendoPay?
• What is the limit for purchases with TendoPay?
• Is TendoPay available in all cities in the Philippines?

Returns & Cancellations

• How do I return and get a refund for my purchase?
• How do I cancel my application?

Security

• Is my personal information secure with TendoPay?